Warrenty and Returns Policy


Smartphone Loss retains exclusive rights to the gadget. Sometimes, things go wrong with the product due to factory errors or defects. Our brand is committed to ensuring that every customer gets the quality to guarantee value for their money. Warranty ensures that if anything goes wrong with the product within the stipulated warranty period, that Is not the user’s fault, your product can be repaired or replaced. Warranty is available on our product and you can access your warranty both locally and internationally. The warranty does not cover wear and tear, Moisture, liquid intrusion, Screen display, unauthorized repair, and misuse by a customer.


We have a 7-day return policy for local purchases and 15 day return policy for international purchases with money-back guarantee for only products with factory error or defect, starting from the date the customer received the order.